» 365x24x7 Dedicated team support

» 365x24x7 Best quality Technical support

» Flexible support Plans

Choose flexible plans so your business runs smoother in hard times

» Custom support Plan

We provide you with the best solution for your business

 

 


 

» Articles RSS feed

  1. Quick setup of Iozone benchmarking tool
  2. Email Feedback Loop (FBL)
  3. Installing Nginx with PHP-FPM on a Linux server
  4. Issues with ImageMagick/Mod_perl/Html::mason
  5. Install chrome on Linux
  6. Hiring 3 – 5 yrs experienced MBA Marketing Candidates ( BDM)
  7. Hiring Experienced MBA marketing candidates (BDO)
  8. Hiring experienced PHP Developers
  9. How to transfer / migrate Cpanel accounts
  10. How to develop troubleshooting skills and become a good server admin

» Testimonials

Sparksupport offers customizable plans for LAMP, Linux RoR stack servers, Windows servers, Plesk, cPanel, game and VOIP servers. Our plans ensure that they meet the server administration requirements of the customers cost effectively. All the plans comes bundled with proactive chat and help desk support from experienced engineers.

All our plans comes with free server security audit, performance tuning and SPAM preventing mechanisms to ensure quality experience to your customers. We assure quick response times and 100% adherence to the SLA and NDA.

We have seperate plans for both VPSes and dedicated service providers and thus catering to every provider irrespective of the size of type of technologies used.

» Dedicated Admin Plan

Get a dedicated Level III Admin for who can proactively undertake all your Linux or Windows support needs. You can rotate his shift or assign him on your grave-yard hours. Admin will take care of all your Software updates, compilation of softwares form source to add modules and complicated tasks like custom script to take remote backups to let you run your business hassle free. In short he works as as if he is a inhouse technical support staff.

» Details on Dedicated Admin Plan

 

» dedicated team Plan

In this plan We will provide you a team of expert admins of various levels (Level1 - Level3) of technical expertise who will be working for you round the clock 24x7x365 days. The staff can take care of simple issue like configuring a mail client to complex issues such as data recovery from a corrupted filesystem. They will be providing prompt response and answering customer queries without any delay so that you can concentrate more on your business development and let us handle the server headaches.

» Details on Dedicated Team Plan

 

» Secure server Plan

Choose our basic or advanced plans for security depending upon your server capacity. This is a One time setup with firewall installations, scanning for unwanted ports, removes unwanted binaries, disabling direct login etc.

» Details on Secure server Plan


Tasks
Level III
Level II
Level I
8*6*365 support
Yes
Yes
Yes
Help Desk support
yes
Yes
Yes
Live Chat Support (Technical)
Yes
Yes
Yes
Response Time
1 hr
30 min
30 min
Resolution Time
4 hrs
3 hrs
3 hrs
Server Provision Setup
yes
yes
No
Server Security
Yes
Yes
No
Advanced Admin Task
Yes
No
No
Optimize Service
Yes
Yes
No
Custom Software installation
Yes
Yes
Yes
Instant Datacenter Contact
Yes
Yes
Yes
Server Monitoring
Yes
Yes
Yes

 


cPanelParallelsCentOSDebianensimfedoramicrosoft windowsfreeBSDH-Spheredirectadminredhat