Our Packages

Feature Set

SparkSupport offers cloud infrastructure support plans for businesses of various sizes including a customizable enterprise offering. Just select your plan and sign up. Our experts would get back to you in further proceedings.

Support & Server Administration
Cloud Infrastructure & Server Administration Support
Max Response Time (outage)
Support Ticket System with automated escalation
Multiple Backups
Security Patches and Firewall
Support for Migrating Existing Infrastructure to Cloud
Named Contact for Support
Monitoring
24x7 Monitoring
Monitoring Dashboard
URL monitoring with alerts & built-in escalations
Server process & resource monitoring (CPU, memory, disk)
Error Monitoring
Custom Checks
Performance Monitoring
Reporting include Traffic Patterns, Resource Consumption, RCA, Activity report
High Availability
High-availability configurations & scaling
Control Panel to Manage Environments
Consulting
Cost Saving Recommendations
Performance Consulting
Building custom OS templates for cloud platform
Architecture & best practices consulting
Cost Saving Implementation

Standard

1 Hour

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Premium

30 minutes

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Professional

30 minutes

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