» 365x24x7 Dedicated team support
» 365x24x7 Best quality Technical support
» Flexible support Plans
Choose flexible plans so your business runs smoother in hard times
» Custom support Plan
We provide you with the best solution for your business
» 365x24x7 Best quality Technical support
Choose flexible plans so your business runs smoother in hard times
We provide you with the best solution for your business
Get a dediacted Level III Admin for your Online business. You can rotate his shift or assign him on your
grave-yard hours. Admin will take care of all your Software updates, compilation of sofwares form source to add modules and
complicated tasks like custom script to take remote backups to let you run your business hassle free.
We will provide you with a team of expert admins of various levels who will be working for you round the clock 24x7x365 days. The staff can take care of simple issue like configuring a mail client to complex issues such as data recovery from a corrupted filesystem They will be providing prompt response and answering customer queries without any delay so that you can concentrate more on your business and let us handle the server headaches
Since he is working as your own employee. He should be entitled for 6 days medical leave
and 12 days casual leave. You have full control to decide this.
Continuous night shift should be avoided. You can rotate his shift or assign him on your
grave-yard hours.
Admin will responsible to install any software that comes with a good documentation.
No additional charges for this. For eg
Tasks |
Level III |
Level II |
Level I |
| 8*6*365 support | Yes |
Yes |
Yes |
| Help Desk support | yes |
Yes |
Yes |
| Live Chat Support (Technical) | Yes |
Yes |
Yes |
| Response Time | 1 hr |
30 min |
30 min |
| Resolution Time | 4 hrs |
3 hrs |
3 hrs |
| Server Provision Setup | yes |
yes |
No |
| Server Security | Yes |
Yes |
No |
| Advanced Admin Task | Yes |
No |
No |
| Optimize Service | Yes |
Yes |
No |
| Custom Software installation | Yes |
Yes |
Yes |
| Instant Datacenter Contact | Yes |
Yes |
Yes |
| Server Monitoring | Yes |
Yes |
Yes |