How to connect to IM gateways through openfire

Posted July 31, 2010 by admin

The IM Gateway plugin for Openfire provides connectivity to other IM networks (AIM, ICQ, IRC, MSN, Yahoo, etc). It uses internal mechanisms to smooth the interaction with the various transports that standard transports can not currently provide. This plugin is called kracken im gateway plugin. It can be downloaded from the following link. [bash] http://sourceforge.net/projects/kraken-gateway/ [/bash] Openfire admin panel provides an option to upload new plugins into it. The file should be in .jar format. . Once the plugin file is uploaded it will be listed under plugin…

Read more...

Puppet Configuration Management Tool

Posted July 28, 2010 by Haridas N

Introduction Puppet is a Ruby based Configuration Management System with client/server model,  licensed under GPLv2 .It has one Master server puppetmasterd  and all other machines are configured as puppet clients . We set configurations at the puppet server and then push them to all clients which are connected to the master. The client puppet correctly applies the corresponding configurations on the client machine regardless of their platform difference. Puppet is a gift to the server administrators who need to manage a large number of systems with different flavor…

Read more...

Dynamic Agent Login in AsteriskNOW

Posted July 21, 2010 by admin

This blog explains how an agent can login to a queue directly through an extension. In asterisk's terms an agent is human and an extension is device. Here an agent will be able to login into the queue through an extension by dialing a queue login number and you do not need to make any configurations in agents.conf or queues.conf.  For this setup to work properly, you need to have the correct dialplans in corresponding  extension files. In the case of asteriskNOW, extension_additional.conf contains dialplans to handle  queue…

Read more...

How to customize call recording location in asteriskNOW

Posted July 20, 2010 by admin

Customize call recording location in asteriskNow. By default AsteriskNOW saves call recordings under the directory /var/spool/asterisk/monitor. This way of call recording has got some disadvantages since number of files can grow beyond a limit . You will find it difficult to recognize call recordings related to a particular extension. A solution to this issue is to customize the call recording location. You need to override the dialplan for the context [macro-record-enable] present in /etc/asterisk/extensions_additional.conf. To override these dialplans you need to add new dialplan in a file called…

Read more...

How to install AsterCRM and integrate it with external CRM

Posted July 19, 2010 by admin

1) Download and unzip the source (assuming your WEB root is /var/www/html) Get the software from [bash] http://astercc.org/downloads [/bash] [bash] cd /var/www/html unzip astercc-X.X.zip mv astercc-X.X astercc /var/www/html/astercc/astercrm                 # main directory and PHP scripts of astercrm /var/www/html/astercc/asterbilling              # main directory and PHP scripts of asterbilling /var/www/html/astercc/sql                          # sql to create database tables /var/www/html/astercc/script                      # astercc daemon and some other script files /var/www/html/astercc/index.html               #guide page /var/www/html/astercc/astercc_full_logo.png  #logo [/bash] 2) It is…

Read more...

new infrastructure getting ready

Posted April 29, 2010 by admin

Well, our new office is getting ready in 2 weeks which will enable us to double our capacity and provide innovative technical solutions to a wider audience. Here is work in progress: [caption id="attachment_635" align="aligncenter" width="315" caption="view from a conference room."][/caption]

Read more...

E-mail Marketing Trend

Posted April 6, 2010 by Shijil T S

Email Marketing is not dead. SMB's still believes Email Marketing as the popular way of marketing their products. The other traditional marketing methods cannot be totally avoided because case studies shows that always try email marketing after you make a buzz using the traditional marketing methods like TV, news paper ads etc. In a real world scenario suppose a company plans to market a new Laptop, they should first advertise the product using TV advertisement, newspaper and other traditional mediums. This will make the crowd aware that there…

Read more...

Quick setup of Iozone benchmarking tool

Posted February 24, 2010 by Mobin Skariya

Introduction Iozone is an open source file system benchmarking tool which lets you to evaluate various aspects of a filesystem performance like read, write, rewrite, random read etc etc. It is ported to various platforms and can be run on all major operating systems like Linux, Microsoft Windows Mac OS X. Though it can be used for the detailed analysis of the filesytem IO performances, here we describe in short how to install it in Linux and get the analysis plotted to a graph. How to install 1.…

Read more...

Email Feedback Loop (FBL)

Posted February 20, 2010 by admin

What is FBL Usually when users do not want to receive any more mails from an email account they just click the "report spam button" available in their web mail or mail client. As a result of that a complaint will be raised against the ip from which this email is sent and the isp will start blocking this ip after the complaint rate increases a certain limit. So it is crucial to know the users who do not want to receive mails from us  so that we…

Read more...

Installing Nginx with PHP-FPM on a Linux server

Posted February 17, 2010 by Vishnuprasad R

Nginx (pronounced as Engine-x) is a high performance web server,reverse proxy, mail proxy server which was originally written by Igor Sysoev in 2005. Here we discuss about setting up a very basic nginx web server on your Linux server , capable of parsing php pages. Installing Nginx on your Linux server Installing nginx on your Linux server is very simple and even on the first try itself, you will not face any difficulties. The steps that i have followed on my first nginx installation are given bellow (of…

Read more...

← Newer posts Older posts →